![]() ![]() It’s the first one that Microsoft goes by when it comes to deciding what money you get back or if you need to pay for an extra month. Cancelling after the first 30 days means you’ll still be charged for the full period in question.Īlso beware of any potential difference there might be between your renewal date and your billing date. Note the ‘initial’ in that promise - if you’re on a recurring subscription, you can only get a refund if you cancel during the very first month. Step 3: Chose the Payment and billing option from the right side of the screen. If you cancel Xbox Game Pass or Xbox Live within 30 days of the initial purchase, you can get your money back. Step 2: Select your profile, and then select My account on the window that pops up. You’ll then get an email as proof you’ve cancelled. Choose ‘Change’, and then “Turn off recurrent billing’. ![]() If you want to turn off auto-renew, then you can do so in a similar fashion. Find the subscription you want to cancel on the page and select the ‘Payment and Billing’ link below it.Here’s how Microsoft suggests you cancel an Xbox subscription - using a browser. How to Cancel Xbox Game Pass or Xbox Live ![]()
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